Upcoming Events
Register Now Access Full Website
On-Demand YouTube
Live Stream Frequently Asked Questions
How do I view live stream?
Most content is available in Flash format, but we now have streaming available on all Android 2.0 and Apple devices. Your computer must be equipped with the Flash Player, Quick Time Player and a high-speed internet connection is required.
Click here to download the Flash Player for free from Adobe. Most computers and Android mobile phones have Flash pre-installed. We require version 9.0.124 or higher, though for the best experience, we recommend version 10 or higher. Most apple products also have Quick Time player already installed as well. If you need to download it for free CLICK HERE to visit the page.
The link above will automatically determine the Flash Player download appropriate for your computer. Follow the on-screen directions to install the player.
After you have the player installed, simply use your web browser, click on the link for the event you wish to view, and a player window will open.
Can't Connect?
Many types of interruptions between your computer, your player, your computer's OS, your local network, your ISP and the Public Interactive streaming server can exist and cause trouble. Often the interruption is temporary. Please try to connect a few times at different service times, if possible.
Still Can't Connect?
If you continue to have trouble listening to the stream, consider reinstalling or upgrading your player. Installing the latest player software solves most online audio or video problems. If you still have issues please CLICK HERE to email us and we will troubleshoot it for you.
The sound quality isn't as good as it is on my CD player. What's wrong?
In short, nothing's wrong. In order for audio and video to be streamed live over the Internet it needs to be compressed. This decreases the sound quality to some degree.
Why does the video appears blocky or of poor quality?
As with audio, in order for video to be streamed live over the Internet it needs to be compressed, and this reduces the quality of the image. Due to the musical nature of most of our streams, we bias our encoding towards the audio—in effect, "trading" some of the video quality for better audio. This allows us to keep the bandwidth of the stream down, so that users with slower connections can receive the stream without skipping.
How do I know what my connection speed is?
You can ask your internet provider, or try one of the following online speed tests. (Note: tests will give varying results due to the constantly-changing nature of the internet; you can run several tests and average the results to get a better idea of your overall connection speed.)
http://www.dslreports.com/stest?loc=1
http://www.wugnet.com/myspeed/speedtest.asp
Why does the stream seem to be playing, but I can't hear anything?
Due to national program restrictions, RIAA licensing requirements and other factors, stations may not have rights to stream all the content that they have the rights to air. Also, double-check the volume settings on your computer.
When listening to the live stream why does the sound skip or buffers?
If the player doesn't have enough network bandwidth, it will buffer.
* Solutions: Try increasing your player's buffering setting, closing other applications and/or rebooting your computer. Or try the stream again later, during off peak times.
* Slow connection: You may not have a fast enough Internet connection to reliably listen to audio online. The stream is configured so that an audience member with a 28.8 kbps modem can listen, but for best results, we recommend a higher connection speed, at least 56 kbps.
* Slow computer: If your computer is old, it might be too slow to play the stream regardless of what else it's doing. Or, if you have lots of other programs open, they may be using too much processor time and/or RAM for the player to work properly.
* Internet congestion can slow down the delivery of the stream, make it difficult for you to connect or cause buffering. We suggest you keep trying or try again later. If you repeatedly have difficulty connecting, please notify your ISP -- there are often quick fixes they can make when they learn about your issue.
* Local congestion: local bandwidth (on your computer or local network) is shared between all open applications and the player. Closing applications may reduce buffering. To see what proportion of your available bandwidth you're using, right-click on the Microsoft Windows Media Player status bar and view statistics.
Why does the stream stop playing after a certain amount of time?
The stream is set up to stop after a certain amount of time because our station pays for the amount of audio streamed each month. Users who log onto the stream and leave their computers for extended periods of time increase our costs. We apologize for the inconvenience and appreciate your help in controlling our costs.
I recently upgraded my browser and now the stream won't play. What can I do?
In most cases, the player needs browser plug-ins installed in order to work correctly. If you upgrade your browser or switch browsers, the live stream may stop working. Re-install the appropriate player software using your new browser.